Key Features:
Automated Table Reservations: Seamlessly handles booking requests by checking availability and creating new entries directly in the database, providing instant confirmation to the customer.
24/7 Digital Menu & Info: Provides immediate responses to queries regarding food items, pricing, specials, and restaurant timings, ensuring no customer is left waiting.
Privacy-First Local AI: Utilizes Ollama (Llama 3.2) for processing, allowing for high-speed local inference that keeps customer data secure and eliminates external API per-message costs.
Intent-Based Routing: Smart logic distinguishes between a customer just “asking a question” and a customer “ready to book,” ensuring the workflow triggers the right database action every time.
Polite Multi-Turn Interaction: Trained to maintain a friendly, hospitality-focused tone while keeping answers short and mobile-friendly.
Target Audience
Fine-Dining & Casual Restaurants: To automate peak-hour booking requests and handle after-hours inquiries when staff are unavailable.
Cloud Kitchens & Delivery Outlets: To instantly share menu categories, current offers, and delivery zones via WhatsApp.
Bistros & Themed Cafes: To manage table availability and answer questions about special events or “Catch of the Day” specials.
Event & Banquet Managers: To provide initial pricing tiers and service details for hall bookings or group dining.
Information Required
WhatsApp API Access: Credentials for Meta WhatsApp Cloud API or an Evolution API instance linked to the business number.
Operational Details: Precise opening/closing hours and a list of specific services (Dine-in, Takeaway, Home Delivery).
Complete Menu Data: A structured list of food items, ingredients (for allergy queries), and current pricing.
Booking Rules: Specific constraints for reservations, such as maximum guests per table, advance notice required, or cancellation policies.
Database Credentials: Access to a PostgreSQL database to store and manage the restaurant’s reservation logs.
Ollama/API Endpoint: Access to the local Ollama server or an OpenAI API key to power the core intelligence.