Ai – Real-Time Website Knowledge Assistant

Key Features:

  • Live Web Crawling: Unlike traditional bots that require manual data entry, this agent uses advanced tools (list_links and get_page) to crawl your website in real-time. This ensures that answers regarding stock, prices, and policies are always current.

  • Intelligent Search Logic: The AI intelligently analyzes up to 100 internal links and selects the most relevant pages to find the exact information requested by the user, providing depth beyond simple FAQ bots.

  • 24-Hour Window Compliance: Built-in logic checks the WhatsApp “24-hour session window.” If the window has expired, it automatically sends a pre-approved template message to re-engage the customer legally.

  • Persistent Interaction Memory: Integrated with PostgreSQL to store long-term chat history, allowing the AI to remember the context of past conversations and provide a personalized support experience.

  • WhatsApp Optimized Responses: Includes a custom “cleanAnswer” node that strips away technical Markdown or formatting symbols, ensuring every response is clear, professional, and easy to read on mobile devices.

Target Audience

  • Dynamic E-commerce Stores: For businesses with frequently changing inventories, prices, or seasonal promotions that need an automated support system that stays updated without constant retraining.

  • Service & Knowledge Portals: For agencies, clinics, or firms with extensive online documentation, FAQs, or Terms of Service hosted on their websites.

  • SaaS & Tech Startups: To provide instant product support and troubleshooting by scanning live technical documentation and help center articles.

  • Automation Agencies & Resellers: A low-maintenance, high-value solution for agencies looking to provide white-label AI support to multiple business clients.

Information Required

  • Website Root URL: The company’s homepage address which the AI will use as its primary knowledge source.

  • WhatsApp Business API Credentials: Access to the Meta Developer dashboard, including the Phone Number ID and a Permanent Access Token.

  • OpenAI API Key: To power the GPT-4o-mini brain of the support agent.

  • PostgreSQL/Supabase Access: Connection details for a database to manage persistent customer memory.

  • Membership Auth-Token: A valid key to activate the specialized real-time crawling and extraction tools utilized in the workflow.